Personal planning
Itineraries, recommendations and proposals shaped around your dates, interests and preferred pace.
← All servicesOne contact.
Private concierge · Portugal
One contact.
Every detail cared for.
Personal assistance before, during and throughout your stay — with clear answers, genuine attention and every detail in place.
Speak with AltumA discreet presence
The freedom not to think of everything.
A good concierge never takes over the journey. They anticipate, simplify and resolve. With Altum, you have one dedicated contact to coordinate reservations, travel, experiences and personal requests throughout Portugal.
Every recommendation is chosen for you, never taken from a generic list. And when plans change, we are close at hand to find the right solution with calm efficiency.
How we can help
Everything that makes
travel feel effortless.
Reservations & access
Restaurants, experiences, properties, guides and special moments coordinated in advance.
Private mobility
Transfers, chauffeurs, private jets, helicopters and boats through trusted specialist operators.
Assistance throughout your stay
Personal support via WhatsApp, last-minute adjustments and help whenever it is needed.
Simple from the start
One conversation.
One proposal.
Your journey.
- 01We listen
We begin with your dates, the people travelling and the way you like to experience a place.
- 02We design
We present a considered proposal and refine every choice with you.
- 03We take care of it
We coordinate the details and remain available throughout your experience.
From the Douro across Portugal
Local roots.
An entire country.
Rooted in the Douro and supported by a carefully selected network, we accompany journeys across Porto and the North, Lisbon and Central Portugal, the Alentejo, the Algarve, Madeira and the Azores.
Frequently asked questions
Before we
begin.
Clear answers about Altum's private concierge service in Portugal.
What does a private concierge in Portugal do?+
We simplify and coordinate your stay, including planning, reservations, transfers, experiences, recommendations and personal support before and during your journey.
Does Altum only operate in the Douro?+
No. We were born in the Douro and assist clients throughout Portugal, including Porto and the North, Lisbon and Central Portugal, the Alentejo, the Algarve, Madeira and the Azores.
When should I contact Altum?+
Ideally, as soon as you have approximate dates and the number of travellers. More notice usually means greater availability among selected partners and experiences.
Can I book just one service?+
Yes. We can coordinate an entire journey or help with one specific request, such as a private transfer, reservation, experience or special occasion.
Is assistance available in English and Portuguese?+
Yes. Client assistance and communication are available in English and Portuguese.
Let us begin with you
How can we make
your stay feel effortless?
Share your dates and what you need. We will respond personally with the next steps.